Welcome to our appliance repair service. By using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read these terms carefully before booking or using our services. If you do not agree with any part of these terms, please do not use our services.

1. Service Agreement
Our company provides repair and maintenance services for various home appliances, including air conditioners, washing machines, televisions, microwave ovens, and more. All services are performed by trained and experienced technicians to ensure quality and safety.

2. Booking and Appointments
When you book a repair service through our website, phone, or other communication channels, you agree to provide accurate information about the appliance and the issue. Appointment dates and times are subject to availability, and while we strive for punctuality, delays can occasionally occur due to unforeseen circumstances.

3. Service Charges and Payment
Service fees depend on the type of appliance, the complexity of the repair, and spare parts required. We provide an estimate after initial diagnosis, and the final cost may vary based on actual repairs needed. Payments must be made promptly upon completion of service via the accepted payment methods. Late payments may attract additional fees or penalties.

4. Spare Parts
We use genuine and high-quality spare parts for all repairs unless otherwise specified. The availability of parts depends on the manufacturer and stock status. In case a specific part is unavailable, we will notify you and suggest alternatives or timelines for procurement.

5. Warranty and Guarantees
Our repair services come with a warranty period covering the workmanship and replaced parts. The exact warranty duration will be communicated to you at the time of service. This warranty is void if the appliance is mishandled, repaired by unauthorized personnel, or used improperly after repair.

6. Customer Responsibilities
Customers must provide clear access to the appliance and a safe working environment for the technicians. It is the customer’s responsibility to back up any data or settings on smart or programmable appliances prior to repair.

7. Cancellation and Rescheduling
If you need to cancel or reschedule an appointment, please notify us at least 24 hours in advance. Cancellations within less than 24 hours or no-shows may be subject to cancellation fees.

8. Liability Limitations
While we strive to provide the best repair services, we are not liable for any indirect damages or losses caused by appliance downtime or malfunction before or after repair. Our liability is limited to the cost of the repair service provided.

9. Privacy and Data Protection
We respect your privacy and handle all personal information in accordance with applicable data protection laws. Your details will be used only for service-related communications and will not be shared with third parties without your consent.

10. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of our services after changes constitutes acceptance of the updated terms.

11. Governing Law
These terms are governed by the laws of the jurisdiction in which our company operates. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the relevant courts.